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Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2020

43-4171 Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes "Switchboard Operators, Including Answering Service" (43-2011).

National estimates for Receptionists and Information Clerks
Industry profile for Receptionists and Information Clerks
Geographic profile for Receptionists and Information Clerks

National estimates for Receptionists and Information Clerks:

Employment estimate and mean wage estimates for Receptionists and Information Clerks:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
968,420 0.6 % $ 15.58 $ 32,410 0.2 %

Percentile wage estimates for Receptionists and Information Clerks:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $ 10.59 $ 12.69 $ 14.96 $ 18.19 $ 21.71
Annual Wage (2) $ 22,030 $ 26,380 $ 31,110 $ 37,830 $ 45,150

Industry profile for Receptionists and Information Clerks:

Industries with the highest published employment and wages for Receptionists and Information Clerks are provided. For a list of all industries with employment in Receptionists and Information Clerks, see the Create Customized Tables function.

Industries with the highest levels of employment in Receptionists and Information Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Offices of Physicians 204,810 7.90 $ 15.81 $ 32,880
Offices of Dentists 73,300 8.66 $ 18.19 $ 37,840
Offices of Other Health Practitioners 63,880 7.07 $ 15.15 $ 31,510
Other Professional, Scientific, and Technical Services 58,890 8.11 $ 15.10 $ 31,400
Personal Care Services 52,300 9.70 $ 13.31 $ 27,680

Industries with the highest concentration of employment in Receptionists and Information Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Personal Care Services 52,300 9.70 $ 13.31 $ 27,680
Offices of Dentists 73,300 8.66 $ 18.19 $ 37,840
Other Professional, Scientific, and Technical Services 58,890 8.11 $ 15.10 $ 31,400
Offices of Physicians 204,810 7.90 $ 15.81 $ 32,880
Offices of Other Health Practitioners 63,880 7.07 $ 15.15 $ 31,510

Top paying industries for Receptionists and Information Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 310 0.05 $ 28.87 $ 60,040
Scheduled Air Transportation (8) (8) $ 21.30 $ 44,310
Couriers and Express Delivery Services 50 0.01 $ 20.74 $ 43,130
Electric Power Generation, Transmission and Distribution 270 0.07 $ 19.84 $ 41,260
Insurance and Employee Benefit Funds 50 0.77 $ 19.49 $ 40,530

Geographic profile for Receptionists and Information Clerks:

States and areas with the highest published employment, location quotients, and wages for Receptionists and Information Clerks are provided. For a list of all areas with employment in Receptionists and Information Clerks, see the Create Customized Tables function.





States with the highest employment level in Receptionists and Information Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 85,970 5.23 0.75 $ 17.61 $ 36,640
New York 84,680 9.74 1.40 $ 18.02 $ 37,480
Texas 70,260 5.81 0.83 $ 14.23 $ 29,590
Florida 69,760 8.26 1.19 $ 14.63 $ 30,430
New Jersey 51,270 13.55 1.95 $ 16.62 $ 34,570




States with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New Jersey 51,270 13.55 1.95 $ 16.62 $ 34,570
South Dakota 5,560 13.53 1.94 $ 14.11 $ 29,340
Idaho 7,330 10.20 1.47 $ 14.57 $ 30,310
New York 84,680 9.74 1.40 $ 18.02 $ 37,480
Wisconsin 26,180 9.66 1.39 $ 15.43 $ 32,100




Top paying states for Receptionists and Information Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 3,580 5.21 0.75 $ 20.79 $ 43,240
New York 84,680 9.74 1.40 $ 18.02 $ 37,480
Connecticut 11,500 7.46 1.07 $ 17.92 $ 37,280
Washington 23,250 7.28 1.05 $ 17.89 $ 37,210
California 85,970 5.23 0.75 $ 17.61 $ 36,640





Metropolitan areas with the highest employment level in Receptionists and Information Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 97,540 11.04 1.59 $ 18.05 $ 37,550
Los Angeles-Long Beach-Anaheim, CA 34,510 5.93 0.85 $ 17.24 $ 35,860
Chicago-Naperville-Elgin, IL-IN-WI 30,180 6.92 0.99 $ 15.59 $ 32,430
Miami-Fort Lauderdale-West Palm Beach, FL 24,420 9.74 1.40 $ 14.98 $ 31,160
Washington-Arlington-Alexandria, DC-VA-MD-WV 23,040 7.62 1.09 $ 17.74 $ 36,900
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 21,830 8.10 1.16 $ 15.98 $ 33,240
Dallas-Fort Worth-Arlington, TX 21,260 5.92 0.85 $ 15.35 $ 31,940
Houston-The Woodlands-Sugar Land, TX 16,940 5.71 0.82 $ 14.38 $ 29,920
Atlanta-Sandy Springs-Roswell, GA 15,370 5.84 0.84 $ 15.11 $ 31,440
Boston-Cambridge-Nashua, MA-NH 14,560 5.60 0.80 $ 17.78 $ 36,990




Metropolitan areas with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Eau Claire, WI 1,410 17.82 2.56 $ 15.14 $ 31,480
Hot Springs, AR 560 15.87 2.28 $ 15.16 $ 31,540
Watertown-Fort Drum, NY 570 15.61 2.24 $ 14.92 $ 31,040
Rapid City, SD 990 15.58 2.24 $ 14.06 $ 29,240
Atlantic City-Hammonton, NJ 1,690 15.24 2.19 $ 15.77 $ 32,790
Coeur d'Alene, ID 890 14.67 2.11 $ 15.72 $ 32,690
Asheville, NC 2,670 14.48 2.08 $ 14.18 $ 29,500
Wausau, WI 980 14.23 2.04 $ 15.49 $ 32,230
Jacksonville, NC 620 13.56 1.95 $ 12.60 $ 26,220
Gadsden, AL 430 13.54 1.94 $ 10.85 $ 22,570