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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2022

43-4171 Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes “Switchboard Operators, Including Answering Service” (43-2011).


National estimates for Receptionists and Information Clerks
Industry profile for Receptionists and Information Clerks
Geographic profile for Receptionists and Information Clerks

National estimates for Receptionists and Information Clerks:

Employment estimate and mean wage estimates for Receptionists and Information Clerks:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
1,011,170 0.9 % $ 16.64 $ 34,600 0.2 %

Percentile wage estimates for Receptionists and Information Clerks:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $ 11.71 $ 13.92 $ 16.33 $ 18.35 $ 22.22
Annual Wage (2) $ 24,350 $ 28,960 $ 33,960 $ 38,170 $ 46,220


Industry profile for Receptionists and Information Clerks:

Industries with the highest published employment and wages for Receptionists and Information Clerks are provided. For a list of all industries with employment in Receptionists and Information Clerks, see the Create Customized Tables function.

Industries with the highest levels of employment in Receptionists and Information Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Offices of Physicians 179,690 6.46 $ 17.20 $ 35,770
Offices of Dentists 88,320 8.77 $ 19.35 $ 40,250
Offices of Other Health Practitioners 67,510 6.32 $ 15.93 $ 33,120
Personal Care Services 67,210 9.47 $ 14.37 $ 29,900
Other Professional, Scientific, and Technical Services 61,360 7.46 $ 16.13 $ 33,540

Industries with the highest concentration of employment in Receptionists and Information Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Personal Care Services 67,210 9.47 $ 14.37 $ 29,900
Offices of Dentists 88,320 8.77 $ 19.35 $ 40,250
Other Professional, Scientific, and Technical Services 61,360 7.46 $ 16.13 $ 33,540
Offices of Physicians 179,690 6.46 $ 17.20 $ 35,770
Offices of Other Health Practitioners 67,510 6.32 $ 15.93 $ 33,120

Top paying industries for Receptionists and Information Clerks:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Scenic and Sightseeing Transportation, Water 50 0.32 $ 32.60 $ 67,810
Postal Service (federal government) 320 0.05 $ 31.10 $ 64,680
Other Investment Pools and Funds 130 0.76 $ 26.10 $ 54,280
Iron and Steel Mills and Ferroalloy Manufacturing 60 0.08 $ 24.96 $ 51,910
Electric Power Generation, Transmission and Distribution 250 0.07 $ 23.77 $ 49,440


Geographic profile for Receptionists and Information Clerks:

States and areas with the highest published employment, location quotients, and wages for Receptionists and Information Clerks are provided. For a list of all areas with employment in Receptionists and Information Clerks, see the Create Customized Tables function.



Map of employment of receptionists and information clerks by state, May 2022


States with the highest employment level in Receptionists and Information Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 103,510 7.97 1.17 $ 15.15 $ 31,520
California 76,690 4.35 0.64 $ 19.36 $ 40,280
Florida 71,810 7.80 1.14 $ 15.59 $ 32,420
New York 67,100 7.37 1.08 $ 19.41 $ 40,370
New Jersey 49,790 12.12 1.77 $ 18.57 $ 38,630


Map of location quotient of receptionists and information clerks by state, May 2022


States with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 6,250 14.37 2.10 $ 15.61 $ 32,470
New Jersey 49,790 12.12 1.77 $ 18.57 $ 38,630
Rhode Island 4,890 10.19 1.49 $ 18.52 $ 38,520
Arkansas 12,290 9.99 1.46 $ 14.72 $ 30,610
West Virginia 6,180 9.12 1.33 $ 14.15 $ 29,420


Map of annual mean wages of receptionists and information clerks by state, May 2022


Top paying states for Receptionists and Information Clerks:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 3,400 4.93 0.72 $ 20.31 $ 42,250
New York 67,100 7.37 1.08 $ 19.41 $ 40,370
California 76,690 4.35 0.64 $ 19.36 $ 40,280
Washington 25,220 7.41 1.08 $ 19.33 $ 40,210
Massachusetts 21,430 6.01 0.88 $ 19.18 $ 39,890



Map of employment of receptionists and information clerks by area, May 2022


Metropolitan areas with the highest employment level in Receptionists and Information Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 82,710 9.00 1.32 $ 19.75 $ 41,090
Chicago-Naperville-Elgin, IL-IN-WI 32,410 7.34 1.07 $ 17.17 $ 35,710
Dallas-Fort Worth-Arlington, TX 28,970 7.61 1.11 $ 15.96 $ 33,200
Los Angeles-Long Beach-Anaheim, CA 28,640 4.69 0.69 $ 18.49 $ 38,460
Houston-The Woodlands-Sugar Land, TX 25,880 8.47 1.24 $ 15.46 $ 32,150
Miami-Fort Lauderdale-West Palm Beach, FL 24,150 9.20 1.35 $ 16.08 $ 33,440
Atlanta-Sandy Springs-Roswell, GA 22,150 8.12 1.19 $ 16.53 $ 34,380
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 19,900 7.18 1.05 $ 17.20 $ 35,770
Phoenix-Mesa-Scottsdale, AZ 19,660 8.86 1.30 $ 17.21 $ 35,790
Washington-Arlington-Alexandria, DC-VA-MD-WV 19,450 6.42 0.94 $ 18.15 $ 37,750


Map of location quotient of receptionists and information clerks by area, May 2022


Metropolitan areas with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Rapid City, SD 1,200 17.15 2.51 $ 15.62 $ 32,480
Hot Springs, AR 590 15.67 2.29 $ 14.33 $ 29,800
Sioux Falls, SD 2,520 15.59 2.28 $ 15.75 $ 32,760
Atlantic City-Hammonton, NJ 1,610 12.96 1.90 $ 17.48 $ 36,350
Gadsden, AL 400 12.58 1.84 $ 12.96 $ 26,950
Little Rock-North Little Rock-Conway, AR 4,150 12.36 1.81 $ 15.27 $ 31,770
Eau Claire, WI 1,020 12.33 1.80 $ 16.67 $ 34,680
Parkersburg-Vienna, WV 420 12.08 1.77 $ 13.54 $ 28,160
Dothan, AL 680 11.74 1.72 $ 13.58 $ 28,240
Jonesboro, AR 680 11.66 1.71 $ 14.52 $ 30,190


Map of annual mean wages of receptionists and information clerks by area, May 2022


Top paying metropolitan areas for Receptionists and Information Clerks:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Jose-Sunnyvale-Santa Clara, CA 3,610 3.21 0.47 $ 22.85 $ 47,530
San Francisco-Oakland-Hayward, CA 9,780 4.09 0.60 $ 22.81 $ 47,450
Vallejo-Fairfield, CA 800 5.78 0.85 $ 21.80 $ 45,340
Santa Rosa, CA 1,140 5.59 0.82 $ 21.39 $ 44,490
Sacramento--Roseville--Arden-Arcade, CA 4,410 4.28 0.63 $ 21.05 $ 43,780
Napa, CA 300 4.12 0.60 $ 20.70 $ 43,060
Seattle-Tacoma-Bellevue, WA 13,800 6.77 0.99 $ 20.34 $ 42,310
Kahului-Wailuku-Lahaina, HI 530 7.25 1.06 $ 19.79 $ 41,170
New York-Newark-Jersey City, NY-NJ-PA 82,710 9.00 1.32 $ 19.75 $ 41,090
Boston-Cambridge-Nashua, MA-NH 16,050 5.93 0.87 $ 19.49 $ 40,530

Nonmetropolitan areas with the highest employment in Receptionists and Information Clerks:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kansas nonmetropolitan area 2,260 5.89 0.86 $ 14.21 $ 29,570
North Texas Region of Texas nonmetropolitan area 2,010 7.36 1.08 $ 13.83 $ 28,770
Northeastern Wisconsin nonmetropolitan area 2,010 10.43 1.53 $ 16.56 $ 34,430
North Northeastern Ohio nonmetropolitan area (noncontiguous) 1,960 6.10 0.89 $ 14.60 $ 30,370
Piedmont North Carolina nonmetropolitan area 1,770 7.07 1.03 $ 14.66 $ 30,500

Nonmetropolitan areas with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
East South Dakota nonmetropolitan area 1,620 12.49 1.83 $ 15.35 $ 31,920
North Arkansas nonmetropolitan area 1,390 11.92 1.74 $ 14.09 $ 29,310
West South Dakota nonmetropolitan area 710 11.56 1.69 $ 15.25 $ 31,720
Northeastern Wisconsin nonmetropolitan area 2,010 10.43 1.53 $ 16.56 $ 34,430
Big Thicket Region of Texas nonmetropolitan area 1,080 10.32 1.51 $ 14.04 $ 29,200

Top paying nonmetropolitan areas for Receptionists and Information Clerks:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Alaska nonmetropolitan area 560 5.52 0.81 $ 18.97 $ 39,470
Massachusetts nonmetropolitan area 390 6.33 0.93 $ 18.55 $ 38,580
Western Washington nonmetropolitan area 1,140 9.09 1.33 $ 18.31 $ 38,080
Northwest Colorado nonmetropolitan area 630 5.15 0.75 $ 18.30 $ 38,050
Connecticut nonmetropolitan area 270 8.19 1.20 $ 18.11 $ 37,670


About May 2022 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate—50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OEWS estimates and related information:

May 2022 National Occupational Employment and Wage Estimates

May 2022 State Occupational Employment and Wage Estimates

May 2022 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2022 National Industry-Specific Occupational Employment and Wage Estimates

May 2022 Occupation Profiles

Technical Notes

 

Last Modified Date: April 25, 2023