Occupational Employment and Wages, May 2021

43-4171 Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes “Switchboard Operators, Including Answering Service” (43-2011).

---

National estimates for Receptionists and Information Clerks
Industry profile for Receptionists and Information Clerks
Geographic profile for Receptionists and Information Clerks

National estimates for Receptionists and Information Clerks:

Employment estimate and mean wage estimates for Receptionists and Information Clerks:

Employment (1)	Employment RSE (3)	Mean hourly wage	Mean annual wage (2)	Wage RSE (3)
983,150	0.6 %	$ 15.82	$ 32,910	0.2 %

Percentile wage estimates for Receptionists and Information Clerks:

Percentile	10%	25%	50% (Median)	75%	90%
Hourly Wage	$ 11.08	$ 13.66	$ 14.40	$ 17.78	$ 22.00
Annual Wage (2)	$ 23,050	$ 28,420	$ 29,950	$ 36,980	$ 45,760

---

Industry profile for Receptionists and Information Clerks:

Industries with the highest published employment and wages for Receptionists and Information Clerks are provided. For a list of all industries with employment in Receptionists and Information Clerks, see the Create Customized Tables function.

Industries with the highest levels of employment in Receptionists and Information Clerks:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Offices of Physicians	183,090	6.79	$ 16.19	$ 33,670
Offices of Dentists	88,740	9.14	$ 18.59	$ 38,660
Personal Care Services	68,360	10.50	$ 13.38	$ 27,820
Offices of Other Health Practitioners	63,490	6.53	$ 15.21	$ 31,650
Other Professional, Scientific, and Technical Services	62,170	8.15	$ 15.34	$ 31,920

Industries with the highest concentration of employment in Receptionists and Information Clerks:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Personal Care Services	68,360	10.50	$ 13.38	$ 27,820
Offices of Dentists	88,740	9.14	$ 18.59	$ 38,660
Other Professional, Scientific, and Technical Services	62,170	8.15	$ 15.34	$ 31,920
Offices of Physicians	183,090	6.79	$ 16.19	$ 33,670
Offices of Other Health Practitioners	63,490	6.53	$ 15.21	$ 31,650

Top paying industries for Receptionists and Information Clerks:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Postal Service (federal government)	340	0.05	$ 29.30	$ 60,940
Electric Power Generation, Transmission and Distribution	320	0.08	$ 22.40	$ 46,590
Oil and Gas Extraction	180	0.17	$ 21.21	$ 44,120
Motor Vehicle Manufacturing	50	0.02	$ 20.68	$ 43,020
Iron and Steel Mills and Ferroalloy Manufacturing	40	0.05	$ 20.43	$ 42,490

---

Geographic profile for Receptionists and Information Clerks:

States and areas with the highest published employment, location quotients, and wages for Receptionists and Information Clerks are provided. For a list of all areas with employment in Receptionists and Information Clerks, see the Create Customized Tables function.

States with the highest employment level in Receptionists and Information Clerks:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
Texas	82,220	6.73	0.96	$ 14.55	$ 30,270
California	79,660	4.82	0.69	$ 18.10	$ 37,640
Florida	72,920	8.47	1.21	$ 14.84	$ 30,880
New York	63,980	7.38	1.06	$ 18.22	$ 37,890
New Jersey	52,670	13.68	1.96	$ 17.37	$ 36,120

States with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
New Jersey	52,670	13.68	1.96	$ 17.37	$ 36,120
South Dakota	5,760	13.67	1.96	$ 14.64	$ 30,460
Arkansas	12,630	10.60	1.52	$ 13.98	$ 29,070
Rhode Island	4,550	9.94	1.42	$ 17.75	$ 36,910
Wisconsin	26,110	9.48	1.36	$ 16.00	$ 33,280

Top paying states for Receptionists and Information Clerks:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
District of Columbia	3,000	4.53	0.65	$ 20.64	$ 42,930
Washington	21,970	6.85	0.98	$ 18.41	$ 38,300
New York	63,980	7.38	1.06	$ 18.22	$ 37,890
California	79,660	4.82	0.69	$ 18.10	$ 37,640
Hawaii	3,540	6.45	0.92	$ 17.97	$ 37,380

Metropolitan areas with the highest employment level in Receptionists and Information Clerks:

Metropolitan area	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA	82,860	9.55	1.37	$ 18.44	$ 38,350
Chicago-Naperville-Elgin, IL-IN-WI	30,670	7.24	1.04	$ 16.53	$ 34,390
Los Angeles-Long Beach-Anaheim, CA	30,390	5.31	0.76	$ 17.40	$ 36,200
Miami-Fort Lauderdale-West Palm Beach, FL	24,330	9.92	1.42	$ 15.22	$ 31,650
Dallas-Fort Worth-Arlington, TX	23,810	6.63	0.95	$ 15.38	$ 32,000
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD	20,430	7.70	1.10	$ 16.39	$ 34,100
Washington-Arlington-Alexandria, DC-VA-MD-WV	20,130	6.86	0.98	$ 18.01	$ 37,460
Atlanta-Sandy Springs-Roswell, GA	19,910	7.69	1.10	$ 15.63	$ 32,510
Houston-The Woodlands-Sugar Land, TX	19,520	6.74	0.97	$ 14.92	$ 31,030
Phoenix-Mesa-Scottsdale, AZ	16,880	7.97	1.14	$ 16.15	$ 33,600

Metropolitan areas with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:

Metropolitan area	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
Hot Springs, AR	620	17.19	2.46	$ 13.76	$ 28,620
Rapid City, SD	1,090	16.41	2.35	$ 14.88	$ 30,950
Gadsden, AL	480	15.07	2.16	$ 11.38	$ 23,670
Sioux Falls, SD	2,300	14.77	2.12	$ 14.87	$ 30,920
Rochester, MN	1,690	14.56	2.09	$ 18.23	$ 37,920
Jonesboro, AR	780	13.80	1.98	$ 13.50	$ 28,080
Atlantic City-Hammonton, NJ	1,590	13.70	1.96	$ 16.13	$ 33,550
Wilmington, NC	1,700	13.20	1.89	$ 14.51	$ 30,180
Asheville, NC	2,460	13.16	1.89	$ 14.83	$ 30,850
La Crosse-Onalaska, WI-MN	910	12.67	1.82	$ 16.66	$ 34,640