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Occupational Employment and Wages, May 2021
43-4171 Receptionists and Information Clerks
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes “Switchboard Operators, Including Answering Service” (43-2011).
National estimates for Receptionists and Information Clerks
Industry profile for Receptionists and Information Clerks
Geographic profile for Receptionists and Information Clerks
National estimates for Receptionists and Information Clerks:
Employment estimate and mean wage estimates for Receptionists and Information Clerks:
Employment (1) |
Employment RSE (3) |
Mean hourly wage |
Mean annual wage (2) |
Wage RSE (3) |
983,150 |
0.6 % |
$ 15.82 |
$ 32,910 |
0.2 % |
Percentile wage estimates for Receptionists and Information Clerks:
Percentile |
10% |
25% |
50% (Median) |
75% |
90% |
Hourly Wage |
$ 11.08 |
$ 13.66 |
$ 14.40 |
$ 17.78 |
$ 22.00 |
Annual Wage (2) |
$ 23,050 |
$ 28,420 |
$ 29,950 |
$ 36,980 |
$ 45,760 |
Industry profile for Receptionists and Information Clerks:
Industries with the highest published employment and wages for Receptionists and Information Clerks are provided.
For a list of all industries with employment in Receptionists and Information Clerks, see the Create Customized Tables function.
Industries with the highest levels of employment in Receptionists and Information Clerks:
Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
Offices of Physicians |
183,090 |
6.79 |
$ 16.19 |
$ 33,670 |
Offices of Dentists |
88,740 |
9.14 |
$ 18.59 |
$ 38,660 |
Personal Care Services |
68,360 |
10.50 |
$ 13.38 |
$ 27,820 |
Offices of Other Health Practitioners |
63,490 |
6.53 |
$ 15.21 |
$ 31,650 |
Other Professional, Scientific, and Technical Services |
62,170 |
8.15 |
$ 15.34 |
$ 31,920 |
Industries with the highest concentration of employment in Receptionists and Information Clerks:
Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
Personal Care Services |
68,360 |
10.50 |
$ 13.38 |
$ 27,820 |
Offices of Dentists |
88,740 |
9.14 |
$ 18.59 |
$ 38,660 |
Other Professional, Scientific, and Technical Services |
62,170 |
8.15 |
$ 15.34 |
$ 31,920 |
Offices of Physicians |
183,090 |
6.79 |
$ 16.19 |
$ 33,670 |
Offices of Other Health Practitioners |
63,490 |
6.53 |
$ 15.21 |
$ 31,650 |
Top paying industries for Receptionists and Information Clerks:
Geographic profile for Receptionists and Information Clerks:
States and areas with the highest published employment, location quotients, and wages for Receptionists and Information Clerks are provided.
For a list of all areas with employment in Receptionists and Information Clerks, see the Create Customized Tables function.
States with the highest employment level in Receptionists and Information Clerks:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Texas |
82,220 |
6.73 |
0.96 |
$ 14.55 |
$ 30,270 |
California |
79,660 |
4.82 |
0.69 |
$ 18.10 |
$ 37,640 |
Florida |
72,920 |
8.47 |
1.21 |
$ 14.84 |
$ 30,880 |
New York |
63,980 |
7.38 |
1.06 |
$ 18.22 |
$ 37,890 |
New Jersey |
52,670 |
13.68 |
1.96 |
$ 17.37 |
$ 36,120 |
States with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
New Jersey |
52,670 |
13.68 |
1.96 |
$ 17.37 |
$ 36,120 |
South Dakota |
5,760 |
13.67 |
1.96 |
$ 14.64 |
$ 30,460 |
Arkansas |
12,630 |
10.60 |
1.52 |
$ 13.98 |
$ 29,070 |
Rhode Island |
4,550 |
9.94 |
1.42 |
$ 17.75 |
$ 36,910 |
Wisconsin |
26,110 |
9.48 |
1.36 |
$ 16.00 |
$ 33,280 |
Top paying states for Receptionists and Information Clerks:
State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
District of Columbia |
3,000 |
4.53 |
0.65 |
$ 20.64 |
$ 42,930 |
Washington |
21,970 |
6.85 |
0.98 |
$ 18.41 |
$ 38,300 |
New York |
63,980 |
7.38 |
1.06 |
$ 18.22 |
$ 37,890 |
California |
79,660 |
4.82 |
0.69 |
$ 18.10 |
$ 37,640 |
Hawaii |
3,540 |
6.45 |
0.92 |
$ 17.97 |
$ 37,380 |
Metropolitan areas with the highest employment level in Receptionists and Information Clerks:
Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
New York-Newark-Jersey City, NY-NJ-PA |
82,860 |
9.55 |
1.37 |
$ 18.44 |
$ 38,350 |
Chicago-Naperville-Elgin, IL-IN-WI |
30,670 |
7.24 |
1.04 |
$ 16.53 |
$ 34,390 |
Los Angeles-Long Beach-Anaheim, CA |
30,390 |
5.31 |
0.76 |
$ 17.40 |
$ 36,200 |
Miami-Fort Lauderdale-West Palm Beach, FL |
24,330 |
9.92 |
1.42 |
$ 15.22 |
$ 31,650 |
Dallas-Fort Worth-Arlington, TX |
23,810 |
6.63 |
0.95 |
$ 15.38 |
$ 32,000 |
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
20,430 |
7.70 |
1.10 |
$ 16.39 |
$ 34,100 |
Washington-Arlington-Alexandria, DC-VA-MD-WV |
20,130 |
6.86 |
0.98 |
$ 18.01 |
$ 37,460 |
Atlanta-Sandy Springs-Roswell, GA |
19,910 |
7.69 |
1.10 |
$ 15.63 |
$ 32,510 |
Houston-The Woodlands-Sugar Land, TX |
19,520 |
6.74 |
0.97 |
$ 14.92 |
$ 31,030 |
Phoenix-Mesa-Scottsdale, AZ |
16,880 |
7.97 |
1.14 |
$ 16.15 |
$ 33,600 |
Metropolitan areas with the highest concentration of jobs and location quotients in Receptionists and Information Clerks:
Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
Hot Springs, AR |
620 |
17.19 |
2.46 |
$ 13.76 |
$ 28,620 |
Rapid City, SD |
1,090 |
16.41 |
2.35 |
$ 14.88 |
$ 30,950 |
Gadsden, AL |
480 |
15.07 |
2.16 |
$ 11.38 |
$ 23,670 |
Sioux Falls, SD |
2,300 |
14.77 |
2.12 |
$ 14.87 |
$ 30,920 |
Rochester, MN |
1,690 |
14.56 |
2.09 |
$ 18.23 |
$ 37,920 |
Jonesboro, AR |
780 |
13.80 |
1.98 |
$ 13.50 |
$ 28,080 |
Atlantic City-Hammonton, NJ |
1,590 |
13.70 |
1.96 |
$ 16.13 |
$ 33,550 |
Wilmington, NC |
1,700 |
13.20 |
1.89 |
$ 14.51 |
$ 30,180 |
Asheville, NC |
2,460 |
13.16 |
1.89 |
$ 14.83 |
$ 30,850 |
La Crosse-Onalaska, WI-MN |
910 |
12.67 |
1.82 |
$ 16.66 |
$ 34,640 |
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