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Occupational Employment and Wages, May 2018
43-4171 Receptionists and Information Clerks
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes "Switchboard Operators, Including Answering Service" (43-2011).
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this occupation:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 1,043,630 |
0.5 % |
$14.59 |
$30,350 |
0.2 % |
Percentile wage estimates for this occupation:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$9.90 |
$11.60 |
$14.01 |
$17.15 |
$20.03 |
| Annual Wage (2) |
$20,600 |
$24,120 |
$29,140 |
$35,660 |
$41,660 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Offices of Physicians |
216,390 |
8.35 |
$15.01 |
$31,210 |
| Offices of Dentists |
80,460 |
8.50 |
$17.30 |
$35,970 |
| Personal Care Services |
68,060 |
9.50 |
$12.31 |
$25,600 |
| Offices of Other Health Practitioners |
63,280 |
6.96 |
$14.12 |
$29,360 |
| Other Professional, Scientific, and Technical Services |
57,140 |
7.85 |
$14.41 |
$29,980 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Personal Care Services |
68,060 |
9.50 |
$12.31 |
$25,600 |
| Offices of Dentists |
80,460 |
8.50 |
$17.30 |
$35,970 |
| Offices of Physicians |
216,390 |
8.35 |
$15.01 |
$31,210 |
| Other Professional, Scientific, and Technical Services |
57,140 |
7.85 |
$14.41 |
$29,980 |
| Offices of Other Health Practitioners |
63,280 |
6.96 |
$14.12 |
$29,360 |
Top paying industries for this occupation:
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
102,590 |
6.03 |
0.84 |
$15.96 |
$33,190 |
| New York |
95,740 |
10.20 |
1.41 |
$16.55 |
$34,430 |
| Florida |
82,180 |
9.55 |
1.32 |
$14.00 |
$29,120 |
| Texas |
63,980 |
5.28 |
0.73 |
$13.17 |
$27,400 |
| New Jersey |
54,490 |
13.45 |
1.87 |
$15.93 |
$33,120 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New Jersey |
54,490 |
13.45 |
1.87 |
$15.93 |
$33,120 |
| South Dakota |
5,340 |
12.64 |
1.75 |
$13.11 |
$27,280 |
| New York |
95,740 |
10.20 |
1.41 |
$16.55 |
$34,430 |
| Idaho |
6,760 |
9.58 |
1.33 |
$13.89 |
$28,900 |
| Florida |
82,180 |
9.55 |
1.32 |
$14.00 |
$29,120 |
Top paying States for this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| District of Columbia |
4,080 |
5.73 |
0.80 |
$18.41 |
$38,290 |
| Alaska |
2,790 |
8.85 |
1.23 |
$16.98 |
$35,310 |
| Connecticut |
14,350 |
8.64 |
1.20 |
$16.76 |
$34,860 |
| New York |
95,740 |
10.20 |
1.41 |
$16.55 |
$34,430 |
| Washington |
26,010 |
7.98 |
1.11 |
$16.34 |
$33,990 |
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New York-Newark-Jersey City, NY-NJ-PA |
107,830 |
11.35 |
1.57 |
$16.84 |
$35,020 |
| Los Angeles-Long Beach-Anaheim, CA |
41,050 |
6.71 |
0.93 |
$15.64 |
$32,540 |
| Chicago-Naperville-Elgin, IL-IN-WI |
32,310 |
6.96 |
0.97 |
$14.90 |
$30,990 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
27,430 |
10.59 |
1.47 |
$14.60 |
$30,370 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV |
24,400 |
7.78 |
1.08 |
$16.13 |
$33,550 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
22,480 |
7.89 |
1.09 |
$14.77 |
$30,730 |
| Dallas-Fort Worth-Arlington, TX |
19,260 |
5.40 |
0.75 |
$13.77 |
$28,650 |
| Houston-The Woodlands-Sugar Land, TX |
17,530 |
5.88 |
0.82 |
$13.24 |
$27,540 |
| Boston-Cambridge-Nashua, MA-NH |
16,500 |
5.98 |
0.83 |
$15.93 |
$33,130 |
| Phoenix-Mesa-Scottsdale, AZ |
15,840 |
7.71 |
1.07 |
$14.77 |
$30,720 |
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