Department of Labor Logo United States Department of Labor
Dot gov

The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Occupational Employment Statistics
PRINT:Print
OES OES Program Links

Occupational Employment and Wages, May 2019

43-5031 Public Safety Telecommunicators

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
95,320 0.9 % $21.31 $44,310 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $13.07 $16.18 $20.15 $25.31 $31.23
Annual Wage (2) $27,190 $33,650 $41,910 $52,650 $64,950


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Local Government, excluding schools and hospitals (OES Designation) 76,030 1.37 $21.40 $44,500
Other Ambulatory Health Care Services 5,980 1.93 $19.12 $39,780
State Government, excluding schools and hospitals (OES Designation) 5,640 0.26 $23.50 $48,880
Colleges, Universities, and Professional Schools 2,330 0.08 $20.54 $42,720
General Medical and Surgical Hospitals 1,930 0.03 $19.13 $39,800

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Ambulatory Health Care Services 5,980 1.93 $19.12 $39,780
Local Government, excluding schools and hospitals (OES Designation) 76,030 1.37 $21.40 $44,500
State Government, excluding schools and hospitals (OES Designation) 5,640 0.26 $23.50 $48,880
Colleges, Universities, and Professional Schools 2,330 0.08 $20.54 $42,720
Business Support Services 630 0.07 $22.66 $47,140

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Psychiatric and Substance Abuse Hospitals 90 0.04 $26.39 $54,900
Employment Services 60 (7) $25.84 $53,760
Management of Companies and Enterprises (8) (8) $24.58 $51,130
State Government, excluding schools and hospitals (OES Designation) 5,640 0.26 $23.50 $48,880
Other Support Services (8) (8) $23.09 $48,020


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 7,430 0.60 0.92 $19.06 $39,640
California 6,850 0.39 0.61 $31.96 $66,480
New York 5,480 0.58 0.89 $23.41 $48,700
Florida 4,980 0.57 0.87 $20.69 $43,040
Ohio 4,530 0.83 1.28 $22.03 $45,820




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Alabama 2,550 1.29 1.99 $15.74 $32,740
Mississippi 1,430 1.27 1.95 $13.35 $27,760
New Mexico 920 1.12 1.72 $17.84 $37,100
Nebraska 1,040 1.05 1.63 $18.13 $37,710
Wyoming 280 1.03 1.58 $20.43 $42,500




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 6,850 0.39 0.61 $31.96 $66,480
Alaska 310 0.98 1.51 $28.36 $58,980
Washington 1,630 0.49 0.76 $27.92 $58,070
Minnesota 1,550 0.54 0.83 $27.76 $57,740
Oregon 970 0.51 0.78 $27.63 $57,470





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 6,060 0.63 0.97 $23.52 $48,930
Chicago-Naperville-Elgin, IL-IN-WI 2,470 0.53 0.81 $26.62 $55,360
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 1,780 0.62 0.95 $22.98 $47,810
Dallas-Fort Worth-Arlington, TX 1,780 0.49 0.75 $20.73 $43,120
Boston-Cambridge-Nashua, MA-NH 1,640 0.59 0.90 $25.07 $52,150
Phoenix-Mesa-Scottsdale, AZ 1,520 0.72 1.11 $21.08 $43,850
Atlanta-Sandy Springs-Roswell, GA 1,520 0.55 0.85 $17.85 $37,130
Los Angeles-Long Beach-Anaheim, CA 1,490 0.24 0.37 $31.83 $66,200
Houston-The Woodlands-Sugar Land, TX 1,470 0.48 0.74 $20.71 $43,070
Miami-Fort Lauderdale-West Palm Beach, FL 1,440 0.54 0.84 $26.44 $54,990