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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2023

15-1232 Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes “Network and Computer Systems Administrators” (15-1244).

National estimates for Computer User Support Specialists
Industry profile for Computer User Support Specialists
Geographic profile for Computer User Support Specialists

National estimates for Computer User Support Specialists:

Employment estimate and mean wage estimates for Computer User Support Specialists:

Employment (1) Employment
RSE (3) 		Mean hourly
wage		 Mean annual
wage (2) 		Wage RSE (3)
689,700 0.9 % $ 30.60 $ 63,640 0.4 %

Percentile wage estimates for Computer User Support Specialists:

Percentile 10% 25% 50%
(Median) 		75% 90%
Hourly Wage $ 18.12 $ 22.38 $ 28.48 $ 36.52 $ 46.65
Annual Wage (2) $ 37,690 $ 46,550 $ 59,240 $ 75,950 $ 97,020

Industry profile for Computer User Support Specialists:

Industries with the highest published employment and wages for Computer User Support Specialists are provided. For a list of all industries with employment in Computer User Support Specialists, see the Create Customized Tables function.

Industries with the highest levels of employment in Computer User Support Specialists:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Computer Systems Design and Related Services 156,830 6.20 $ 29.32 $ 60,990
Elementary and Secondary Schools 37,750 0.44 $ 27.31 $ 56,800
Management of Companies and Enterprises 37,490 1.35 $ 31.20 $ 64,890
Employment Services 36,640 0.98 $ 27.23 $ 56,630
Software Publishers 28,740 4.39 $ 35.87 $ 74,610

Industries with the highest concentration of employment in Computer User Support Specialists:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Computer Systems Design and Related Services 156,830 6.20 $ 29.32 $ 60,990
Software Publishers 28,740 4.39 $ 35.87 $ 74,610
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services 21,040 4.36 $ 30.85 $ 64,160
Professional and Commercial Equipment and Supplies Merchant Wholesalers 24,060 3.27 $ 31.52 $ 65,560
Electronic and Precision Equipment Repair and Maintenance 3,000 2.85 $ 26.72 $ 55,570

Top paying industries for Computer User Support Specialists:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Monetary Authorities-Central Bank 420 1.93 $ 47.61 $ 99,020
Other Support Activities for Transportation 100 0.26 $ 44.50 $ 92,550
Oil and Gas Extraction 300 0.28 $ 43.47 $ 90,420
Natural Gas Distribution 700 0.62 $ 43.41 $ 90,300
Postal Service (Federal Government) 260 0.04 $ 42.80 $ 89,030

Geographic profile for Computer User Support Specialists:

States and areas with the highest published employment, location quotients, and wages for Computer User Support Specialists are provided. For a list of all areas with employment in Computer User Support Specialists, see the Create Customized Tables function.



Map of employment of computer user support specialists by state, May 2023


States with the highest employment level in Computer User Support Specialists:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 72,410 5.34 1.18 $ 26.92 $ 55,990
California 67,630 3.77 0.83 $ 38.44 $ 79,950
Florida 45,880 4.79 1.06 $ 28.02 $ 58,280
New York 40,430 4.30 0.95 $ 33.81 $ 70,320
Pennsylvania 27,200 4.57 1.01 $ 28.92 $ 60,140


Map of location quotient of computer user support specialists by state, May 2023


States with the highest concentration of jobs and location quotients in Computer User Support Specialists:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Arizona 20,180 6.45 1.42 $ 30.58 $ 63,610
Utah 10,770 6.42 1.41 $ 32.83 $ 68,280
Washington 22,030 6.30 1.39 $ 35.17 $ 73,140
Colorado 16,850 5.95 1.31 $ 34.81 $ 72,400
District of Columbia 4,120 5.87 1.29 $ 38.12 $ 79,300


Map of annual mean wages of computer user support specialists by state, May 2023


Top paying states for Computer User Support Specialists:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 67,630 3.77 0.83 $ 38.44 $ 79,950
District of Columbia 4,120 5.87 1.29 $ 38.12 $ 79,300
Massachusetts 18,810 5.16 1.14 $ 36.54 $ 76,010
Washington 22,030 6.30 1.39 $ 35.17 $ 73,140
Colorado 16,850 5.95 1.31 $ 34.81 $ 72,400



Map of employment of computer user support specialists by area, May 2023


Metropolitan areas with the highest employment level in Computer User Support Specialists:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 38,860 4.09 0.90 $ 35.67 $ 74,190
Dallas-Fort Worth-Arlington, TX 23,910 6.03 1.33 $ 28.94 $ 60,200
Washington-Arlington-Alexandria, DC-VA-MD-WV 19,410 6.28 1.38 $ 35.67 $ 74,180
Los Angeles-Long Beach-Anaheim, CA 18,760 3.03 0.67 $ 35.47 $ 73,780
Chicago-Naperville-Elgin, IL-IN-WI 17,400 3.86 0.85 $ 31.12 $ 64,740
Atlanta-Sandy Springs-Roswell, GA 16,990 6.03 1.33 $ 31.37 $ 65,260
Phoenix-Mesa-Scottsdale, AZ 14,950 6.53 1.44 $ 31.48 $ 65,480
Boston-Cambridge-Nashua, MA-NH 14,900 5.39 1.19 $ 37.23 $ 77,430
Seattle-Tacoma-Bellevue, WA 14,140 6.80 1.50 $ 37.84 $ 78,700
Sacramento--Roseville--Arden-Arcade, CA 13,270 12.66 2.79 $ 45.69 $ 95,040


Map of location quotient of computer user support specialists by area, May 2023


Metropolitan areas with the highest concentration of jobs and location quotients in Computer User Support Specialists:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Carson City, NV 550 17.90 3.94 $ 35.01 $ 72,810
Sacramento--Roseville--Arden-Arcade, CA 13,270 12.66 2.79 $ 45.69 $ 95,040
Jefferson City, MO 770 10.28 2.26 $ 28.43 $ 59,140
Provo-Orem, UT 2,900 9.90 2.18 $ 29.50 $ 61,360
Lansing-East Lansing, MI 2,070 9.80 2.16 $ 26.40 $ 54,910
Boulder, CO 1,800 9.24 2.04 $ 36.17 $ 75,230
Sierra Vista-Douglas, AZ 290 8.44 1.86 $ 29.66 $ 61,690
Burlington-South Burlington, VT 950 7.87 1.73 $ 31.25 $ 65,010
Austin-Round Rock, TX 9,350 7.57 1.67 $ 28.54 $ 59,360
Durham-Chapel Hill, NC 2,430 7.22 1.59 $ 35.02 $ 72,850