Occupational Employment and Wages, May 2017

39-6012 Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
35,750 3.1 % $15.72 $32,700 1.1 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.17 $11.70 $14.49 $18.72 $23.36
Annual Wage (2) $21,160 $24,340 $30,150 $38,940 $48,580


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Traveler Accommodation 13,490 0.69 $15.92 $33,110
Real Estate 7,160 0.45 $17.25 $35,880
Other Personal Services 4,770 1.46 $15.63 $32,520
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 2,630 0.29 $13.49 $28,050
Employment Services 1,360 0.04 $13.36 $27,800

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Personal Services 4,770 1.46 $15.63 $32,520
Traveler Accommodation 13,490 0.69 $15.92 $33,110
Real Estate 7,160 0.45 $17.25 $35,880
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 2,630 0.29 $13.49 $28,050
Promoters of Performing Arts, Sports, and Similar Events 250 0.18 $13.59 $28,270

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Computer Systems Design and Related Services (8) (8) $20.34 $42,310
Scheduled Air Transportation 100 0.02 $19.14 $39,810
Real Estate 7,160 0.45 $17.25 $35,880
Support Activities for Air Transportation (8) (8) $17.23 $35,840
Personal Care Services 190 0.03 $17.18 $35,720


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 5,880 0.64 2.55 $20.58 $42,810
Florida 5,160 0.61 2.44 $13.12 $27,290
California 3,550 0.21 0.85 $17.16 $35,680
Texas 2,570 0.22 0.86 $13.00 $27,030
Massachusetts 1,550 0.44 1.75 $17.97 $37,370




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii 940 1.49 5.93 $19.15 $39,840
District of Columbia 890 1.25 5.00 $16.88 $35,120
Nevada 1,170 0.89 3.57 $16.03 $33,340
New York 5,880 0.64 2.55 $20.58 $42,810
Florida 5,160 0.61 2.44 $13.12 $27,290




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 5,880 0.64 2.55 $20.58 $42,810
Hawaii 940 1.49 5.93 $19.15 $39,840
Alaska 50 0.15 0.59 $18.23 $37,920
Massachusetts 1,550 0.44 1.75 $17.97 $37,370
California 3,550 0.21 0.85 $17.16 $35,680



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Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 5,320 0.80 3.17 $20.80 $43,270
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 1,900 0.75 3.01 $17.47 $36,340
Orlando-Kissimmee-Sanford, FL 1,880 1.55 6.19 $12.38 $25,740
Boston-Cambridge-Newton, MA NECTA Division 1,320 0.71 2.85 $18.60 $38,690
Chicago-Naperville-Arlington Heights, IL Metropolitan Division 1,070 0.29 1.16 $15.69 $32,630
Las Vegas-Henderson-Paradise, NV 1,030 1.07 4.28 $16.59 $34,500
Dallas-Plano-Irving, TX Metropolitan Division 960 0.38 1.53 $12.57 $26,140
Phoenix-Mesa-Scottsdale, AZ 810 0.41 1.62 $13.33 $27,730
Miami-Miami Beach-Kendall, FL Metropolitan Division 780 0.69 2.74 $13.98 $29,090
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 700 0.16 0.63 $16.72 $34,780


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Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kahului-Wailuku-Lahaina, HI 330 4.46 17.80 $19.65 $40,880
Orlando-Kissimmee-Sanford, FL 1,880 1.55 6.19 $12.38 $25,740
Naples-Immokalee-Marco Island, FL 170 1.21 4.83 $16.55 $34,430
Las Vegas-Henderson-Paradise, NV 1,030 1.07 4.28 $16.59 $34,500
Urban Honolulu, HI 450 0.97 3.87 $18.29 $38,040
Napa, CA 70 0.94 3.74 $17.93 $37,300
Flagstaff, AZ 60 0.92 3.67 $11.61 $24,150
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 5,320 0.80 3.17 $20.80 $43,270
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 1,900 0.75 3.01 $17.47 $36,340
Atlantic City-Hammonton, NJ 90 0.73 2.89 $13.73 $28,560


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Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Francisco-Redwood City-South San Francisco, CA Metropolitan Division 510 0.45 1.81 $21.63 $44,990
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 5,320 0.80 3.17 $20.80 $43,270
Albany-Schenectady-Troy, NY 80 0.17 0.67 $20.66 $42,980
Kahului-Wailuku-Lahaina, HI 330 4.46 17.80 $19.65 $40,880
Boston-Cambridge-Newton, MA NECTA Division 1,320 0.71 2.85 $18.60 $38,690
Anchorage, AK 40 0.22 0.86 $18.60 $38,690
Urban Honolulu, HI 450 0.97 3.87 $18.29 $38,040
Bridgeport-Stamford-Norwalk, CT (8) (8) (8) $17.98 $37,390
Napa, CA 70 0.94 3.74 $17.93 $37,300
Oakland-Hayward-Berkeley, CA Metropolitan Division 170 0.15 0.61 $17.66 $36,740

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 230 2.01 8.01 $16.86 $35,060
Hawaii / Kauai nonmetropolitan area 160 1.66 6.62 $20.52 $42,680
East Tennessee nonmetropolitan area 100 0.78 3.09 $12.92 $26,870
South Florida nonmetropolitan area 80 1.01 4.04 $12.56 $26,120
Wasatch Back nonmetropolitan area 70 2.14 8.55 $17.28 $35,950

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Wasatch Back nonmetropolitan area 70 2.14 8.55 $17.28 $35,950
Northwest Colorado nonmetropolitan area 230 2.01 8.01 $16.86 $35,060
Hawaii / Kauai nonmetropolitan area 160 1.66 6.62 $20.52 $42,680
South Florida nonmetropolitan area 80 1.01 4.04 $12.56 $26,120
East Tennessee nonmetropolitan area 100 0.78 3.09 $12.92 $26,870

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Kauai nonmetropolitan area 160 1.66 6.62 $20.52 $42,680
Southwest Colorado nonmetropolitan area 30 0.31 1.23 $17.51 $36,420
Wasatch Back nonmetropolitan area 70 2.14 8.55 $17.28 $35,950
Northern Mountains Region of California nonmetropolitan area (8) (8) (8) $17.09 $35,560
Northwest Colorado nonmetropolitan area 230 2.01 8.01 $16.86 $35,060


About May 2017 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2017 National Occupational Employment and Wage Estimates

May 2017 State Occupational Employment and Wage Estimates

May 2017 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2017 National Industry-Specific Occupational Employment and Wage Estimates

May 2017 Occupation Profiles

Technical Notes

 

Last Modified Date: March 30, 2018