Occupational Employment and Wages, May 2016

39-6012 Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
32,020 3.0 % $15.11 $31,440 1.0 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9.89 $11.24 $14.06 $18.03 $22.48
Annual Wage (2) $20,560 $23,380 $29,250 $37,500 $46,750


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Traveler Accommodation 12,660 0.66 $15.33 $31,880
Other Personal Services 3,560 1.13 $14.75 $30,690
Lessors of Real Estate 3,440 0.59 $17.56 $36,530
Activities Related to Real Estate 2,500 0.38 $15.04 $31,270
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 2,110 0.24 $12.74 $26,500

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Other Personal Services 3,560 1.13 $14.75 $30,690
Traveler Accommodation 12,660 0.66 $15.33 $31,880
Lessors of Real Estate 3,440 0.59 $17.56 $36,530
Activities Related to Real Estate 2,500 0.38 $15.04 $31,270
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly 2,110 0.24 $12.74 $26,500

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Offices of Real Estate Agents and Brokers 260 0.09 $20.84 $43,340
Computer Systems Design and Related Services (8) (8) $20.08 $41,760
Scheduled Air Transportation 120 0.03 $18.25 $37,960
Lessors of Real Estate 3,440 0.59 $17.56 $36,530
Offices of Physicians 40 (7) $17.34 $36,070


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Florida 4,760 0.58 2.54 $12.69 $26,390
New York 4,040 0.44 1.95 $20.83 $43,320
California 3,620 0.23 0.99 $16.24 $33,770
Texas 2,690 0.23 1.01 $12.27 $25,520
Virginia 1,930 0.51 2.26 $16.42 $34,150




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii 800 1.26 5.51 $18.16 $37,780
District of Columbia 780 1.11 4.86 $15.72 $32,690
Nevada 1,230 0.97 4.24 $16.31 $33,930
Florida 4,760 0.58 2.54 $12.69 $26,390
Virginia 1,930 0.51 2.26 $16.42 $34,150




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York 4,040 0.44 1.95 $20.83 $43,320
Hawaii 800 1.26 5.51 $18.16 $37,780
Washington 510 0.16 0.72 $16.46 $34,250
Virginia 1,930 0.51 2.26 $16.42 $34,150
Nevada 1,230 0.97 4.24 $16.31 $33,930





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 3,610 0.55 2.40 $21.26 $44,220
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 2,210 0.89 3.89 $16.59 $34,500
Orlando-Kissimmee-Sanford, FL 1,790 1.53 6.72 $12.17 $25,300
Las Vegas-Henderson-Paradise, NV 1,080 1.15 5.04 $16.90 $35,150
Chicago-Naperville-Arlington Heights, IL Metropolitan Division 970 0.27 1.17 $15.53 $32,300
Miami-Miami Beach-Kendall, FL Metropolitan Division 880 0.78 3.43 $13.45 $27,980
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 870 0.21 0.90 $16.27 $33,840
Dallas-Plano-Irving, TX Metropolitan Division 780 0.32 1.42 $12.32 $25,630
Boston-Cambridge-Newton, MA NECTA Division 690 0.38 1.67 $17.17 $35,720
Phoenix-Mesa-Scottsdale, AZ 670 0.35 1.53 $12.55 $26,110




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kahului-Wailuku-Lahaina, HI 200 2.71 11.88 $20.51 $42,660
Orlando-Kissimmee-Sanford, FL 1,790 1.53 6.72 $12.17 $25,300
Bend-Redmond, OR 100 1.34 5.89 $13.69 $28,470
Naples-Immokalee-Marco Island, FL 180 1.27 5.57 $14.95 $31,100
Las Vegas-Henderson-Paradise, NV 1,080 1.15 5.04 $16.90 $35,150
Barnstable Town, MA 120 1.14 5.02 $12.79 $26,590
Urban Honolulu, HI 460 0.99 4.32 $16.61 $34,550
Napa, CA 70 0.95 4.15 $17.78 $36,990
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 2,210 0.89 3.89 $16.59 $34,500
Miami-Miami Beach-Kendall, FL Metropolitan Division 880 0.78 3.43 $13.45 $27,980




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Francisco-Redwood City-South San Francisco, CA Metropolitan Division 470 0.44 1.92 $21.70 $45,140
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 3,610 0.55 2.40 $21.26 $44,220
Kahului-Wailuku-Lahaina, HI 200 2.71 11.88 $20.51 $42,660
Buffalo-Cheektowaga-Niagara Falls, NY 80 0.15 0.68 $19.79 $41,170
Greenville-Anderson-Mauldin, SC 40 0.09 0.40 $19.55 $40,670
Albany-Schenectady-Troy, NY 80 0.17 0.75 $18.44 $38,350
San Jose-Sunnyvale-Santa Clara, CA 150 0.14 0.61 $17.85 $37,130
Napa, CA 70 0.95 4.15 $17.78 $36,990
Salinas, CA 60 0.38 1.65 $17.25 $35,880
Anchorage, AK 40 0.23 1.00 $17.22 $35,810

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 200 1.72 7.54 $16.77 $34,890
Hawaii / Kauai nonmetropolitan area 140 1.47 6.43 $19.90 $41,400
Capital/Northern New York nonmetropolitan area 110 0.77 3.37 $11.20 $23,300
Southwest Missouri nonmetropolitan area 60 0.80 3.50 $10.27 $21,350
Wasatch Back nonmetropolitan area 50 1.45 6.35 $14.00 $29,130

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Northwest Colorado nonmetropolitan area 200 1.72 7.54 $16.77 $34,890
Hawaii / Kauai nonmetropolitan area 140 1.47 6.43 $19.90 $41,400
Wasatch Back nonmetropolitan area 50 1.45 6.35 $14.00 $29,130
Southwest Missouri nonmetropolitan area 60 0.80 3.50 $10.27 $21,350
Capital/Northern New York nonmetropolitan area 110 0.77 3.37 $11.20 $23,300

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Hawaii / Kauai nonmetropolitan area 140 1.47 6.43 $19.90 $41,400
Northwest Colorado nonmetropolitan area 200 1.72 7.54 $16.77 $34,890
Southwest Wyoming nonmetropolitan area 40 0.59 2.57 $16.32 $33,940
East Tennessee nonmetropolitan area 40 0.26 1.16 $15.13 $31,460
Wasatch Back nonmetropolitan area 50 1.45 6.35 $14.00 $29,130


About May 2016 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2016 National Occupational Employment and Wage Estimates

May 2016 State Occupational Employment and Wage Estimates

May 2016 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2016 National Industry-Specific Occupational Employment and Wage Estimates

May 2016 Occupation Profiles

Technical Notes

 

Last Modified Date: March 31, 2017