Occupational Employment and Wages, May 2017

43-0000 Office and Administrative Support Occupations (Major Group)

This major group comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers ; Switchboard Operators, Including Answering Service ; Telephone Operators ; Communications Equipment Operators, All Other ; Bill and Account Collectors ; Billing and Posting Clerks ; Bookkeeping, Accounting, and Auditing Clerks ; Gaming Cage Workers ; Payroll and Timekeeping Clerks ; Procurement Clerks ; Tellers ; Financial Clerks, All Other ; Brokerage Clerks ; Correspondence Clerks ; Court, Municipal, and License Clerks ; Credit Authorizers, Checkers, and Clerks ; Customer Service Representatives ; Eligibility Interviewers, Government Programs ; File Clerks ; Hotel, Motel, and Resort Desk Clerks ; Interviewers, Except Eligibility and Loan ; Library Assistants, Clerical ; Loan Interviewers and Clerks ; New Accounts Clerks ; Order Clerks ; Human Resources Assistants, Except Payroll and Timekeeping ; Receptionists and Information Clerks ; Reservation and Transportation Ticket Agents and Travel Clerks ; Information and Record Clerks, All Other ; Cargo and Freight Agents ; Couriers and Messengers ; Police, Fire, and Ambulance Dispatchers ; Dispatchers, Except Police, Fire, and Ambulance ; Meter Readers, Utilities ; Postal Service Clerks ; Postal Service Mail Carriers ; Postal Service Mail Sorters, Processors, and Processing Machine Operators ; Production, Planning, and Expediting Clerks ; Shipping, Receiving, and Traffic Clerks ; Stock Clerks and Order Fillers ; Weighers, Measurers, Checkers, and Samplers, Recordkeeping ; Executive Secretaries and Executive Administrative Assistants ; Legal Secretaries ; Medical Secretaries ; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ; Computer Operators ; Data Entry Keyers ; Word Processors and Typists ; Desktop Publishers ; Insurance Claims and Policy Processing Clerks ; Mail Clerks and Mail Machine Operators, Except Postal Service ; Office Clerks, General ; Office Machine Operators, Except Computer ; Proofreaders and Copy Markers ; Statistical Assistants ; Office and Administrative Support Workers, All Other


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this major group:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
21,965,480 0.1 % $18.24 $37,950 0.1 %

Percentile wage estimates for this major group:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $10.24 $12.68 $16.70 $22.24 $28.77
Annual Wage (2) $21,300 $26,380 $34,740 $46,270 $59,850


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Credit Intermediation and Related Activities (5221 And 5223 only) 1,065,090 53.53 $17.59 $36,580
Local Government, excluding schools and hospitals (OES Designation) 1,008,240 18.50 $19.73 $41,030
General Merchandise Stores 811,600 25.20 $13.61 $28,320
Offices of Physicians 794,580 31.19 $17.38 $36,160
Food and Beverage Stores (4451 and 4452 only) 749,950 25.63 $13.14 $27,330

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service (federal government) 560,090 87.30 $24.36 $50,670
Business Support Services 561,690 61.59 $15.85 $32,960
Credit Intermediation and Related Activities (5221 And 5223 only) 1,065,090 53.53 $17.59 $36,580
Freight Transportation Arrangement 113,260 53.28 $21.17 $44,030
Office Administrative Services 228,440 46.40 $19.01 $39,550

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 23,510 20.91 $28.99 $60,300
Monetary Authorities-Central Bank 2,480 13.75 $26.81 $55,760
Other Pipeline Transportation 660 8.16 $26.18 $54,460
Rail Transportation 19,910 8.43 $25.44 $52,920
Electric Power Generation, Transmission and Distribution 59,520 15.27 $25.35 $52,720


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 2,484,780 148.83 0.97 $20.11 $41,820
Texas 2,011,070 169.13 1.10 $17.72 $36,860
New York 1,487,280 161.52 1.05 $20.73 $43,110
Florida 1,432,350 170.13 1.10 $16.76 $34,860
Pennsylvania 940,270 162.63 1.06 $17.90 $37,220




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Utah 242,120 171.63 1.11 $16.62 $34,580
Arizona 461,030 170.50 1.11 $17.79 $37,010
Florida 1,432,350 170.13 1.10 $16.76 $34,860
New Hampshire 110,000 169.25 1.10 $18.26 $37,990
Texas 2,011,070 169.13 1.10 $17.72 $36,860




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 78,510 110.85 0.72 $25.34 $52,700
Alaska 51,410 161.59 1.05 $21.09 $43,870
Connecticut 256,200 154.86 1.00 $21.06 $43,810
Massachusetts 499,100 141.47 0.92 $21.06 $43,800
New York 1,487,280 161.52 1.05 $20.73 $43,110



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Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 1,077,340 160.94 1.04 $21.36 $44,440
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 711,000 160.47 1.04 $19.88 $41,350
Chicago-Naperville-Arlington Heights, IL Metropolitan Division 564,190 154.05 1.00 $19.09 $39,700
Houston-The Woodlands-Sugar Land, TX 465,040 158.75 1.03 $18.78 $39,060
Dallas-Plano-Irving, TX Metropolitan Division 456,720 183.30 1.19 $18.89 $39,290
Atlanta-Sandy Springs-Roswell, GA 406,270 155.10 1.01 $18.22 $37,890
Phoenix-Mesa-Scottsdale, AZ 343,990 173.73 1.13 $18.23 $37,920
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 322,640 128.07 0.83 $21.62 $44,970
Minneapolis-St. Paul-Bloomington, MN-WI 281,730 145.80 0.95 $20.11 $41,830
Boston-Cambridge-Newton, MA NECTA Division 260,300 141.49 0.92 $22.34 $46,460