Occupational Employment and Wages, May 2016

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
298,960 1.4 % $18.09 $37,620 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.35 $13.68 $17.00 $21.22 $26.43
Annual Wage (2) $23,610 $28,460 $35,350 $44,140 $54,970


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 85,030 9.23 $16.44 $34,200
Nondepository Credit Intermediation 29,730 4.96 $18.53 $38,550
Management of Companies and Enterprises 18,800 0.82 $18.64 $38,780
Depository Credit Intermediation 16,720 0.99 $18.93 $39,380
Offices of Physicians 14,420 0.57 $18.18 $37,820

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 85,030 9.23 $16.44 $34,200
Nondepository Credit Intermediation 29,730 4.96 $18.53 $38,550
Activities Related to Credit Intermediation 7,310 2.52 $17.42 $36,240
Office Administrative Services 8,080 1.68 $18.04 $37,520
Consumer Goods Rental 2,210 1.36 $14.86 $30,910

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 650 0.57 $27.56 $57,330
Securities and Commodity Contracts Intermediation and Brokerage 140 0.03 $27.53 $57,270
Specialized Design Services 40 0.03 $27.09 $56,350
Computer and Peripheral Equipment Manufacturing (8) (8) $25.61 $53,270
Business Schools and Computer and Management Training 50 0.07 $23.87 $49,640


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 36,030 2.26 1.06 $20.90 $43,460
Texas 29,940 2.55 1.20 $18.59 $38,680
Florida 20,410 2.48 1.17 $16.47 $34,260
New York 17,130 1.88 0.88 $19.17 $39,880
Ohio 13,640 2.56 1.20 $16.43 $34,180




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 3,470 8.30 3.90 $15.42 $32,060
Utah 5,460 3.97 1.87 $15.02 $31,250
Arizona 8,870 3.34 1.57 $18.05 $37,550
Georgia 13,450 3.19 1.50 $17.62 $36,650
Kansas 4,080 2.97 1.39 $16.05 $33,370




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 200 0.29 0.14 $29.45 $61,250
Connecticut 2,610 1.57 0.74 $21.55 $44,820
Massachusetts 6,170 1.78 0.84 $21.29 $44,280
California 36,030 2.26 1.06 $20.90 $43,460
Alaska 360 1.11 0.52 $20.87 $43,420





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 11,570 2.74 1.29 $20.66 $42,970
Atlanta-Sandy Springs-Roswell, GA 9,670 3.79 1.78 $18.35 $38,170
Dallas-Plano-Irving, TX Metropolitan Division 9,430 3.88 1.82 $21.26 $44,230
Chicago-Naperville-Arlington Heights, IL Metropolitan Division 8,500 2.34 1.10 $18.76 $39,030
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 7,720 1.17 0.55 $21.08 $43,840
Phoenix-Mesa-Scottsdale, AZ 7,500 3.87 1.82 $18.40 $38,270
Houston-The Woodlands-Sugar Land, TX 6,390 2.18 1.02 $17.89 $37,200
Anaheim-Santa Ana-Irvine, CA Metropolitan Division 5,490 3.51 1.65 $20.72 $43,110
Minneapolis-St. Paul-Bloomington, MN-WI 5,030 2.63 1.24 $18.13 $37,700
St. Louis, MO-IL 4,500 3.35 1.57 $15.71 $32,670