Occupational Employment and Wages, May 2017

43-4021 Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
6,370 4.4 % $18.32 $38,100 1.3 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.81 $14.26 $17.61 $21.90 $26.61
Annual Wage (2) $24,570 $29,670 $36,620 $45,550 $55,350


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Agencies, Brokerages, and Other Insurance Related Activities 830 0.07 $17.90 $37,240
Insurance Carriers 710 0.06 $19.73 $41,040
Credit Intermediation and Related Activities (5221 And 5223 only) 460 0.02 $16.60 $34,540
General Medical and Surgical Hospitals 460 0.01 $18.60 $38,680
Management of Companies and Enterprises 430 0.02 $19.75 $41,080

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Agencies, Brokerages, and Other Insurance Related Activities 830 0.07 $17.90 $37,240
Insurance Carriers 710 0.06 $19.73 $41,040
Data Processing, Hosting, and Related Services 140 0.05 $14.18 $29,490
Business Support Services 400 0.04 $17.86 $37,150
Securities, Commodity Contracts, and Other Financial Investments and Related Activities 340 0.04 $21.56 $44,850

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Machinery, Equipment, and Supplies Merchant Wholesalers (8) (8) $23.05 $47,950
Securities, Commodity Contracts, and Other Financial Investments and Related Activities 340 0.04 $21.56 $44,850
Navigational, Measuring, Electromedical, and Control Instruments Manufacturing 70 0.02 $21.35 $44,410
Professional and Commercial Equipment and Supplies Merchant Wholesalers 40 0.01 $20.62 $42,880
Federal Executive Branch (OES Designation) 40 (7) $20.16 $41,930


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 580 0.05 1.10 $17.89 $37,210
California 470 0.03 0.63 $19.78 $41,150
Tennessee 430 0.15 3.32 (8) (8)
Pennsylvania 410 0.07 1.59 $18.24 $37,950
Maryland 410 0.15 3.43 $18.10 $37,660




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 220 0.52 11.52 $13.89 $28,900
New Hampshire 230 0.35 7.84 $16.10 $33,500
Tennessee 430 0.15 3.32 (8) (8)
Maryland 410 0.15 3.43 $18.10 $37,660
Maine 80 0.14 3.08 $18.91 $39,340




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Kentucky (8) (8) (8) $22.64 $47,090
Massachusetts 280 0.08 1.76 $21.49 $44,700
New Jersey 160 0.04 0.87 $21.34 $44,380
New York 190 0.02 0.46 $20.82 $43,300
Colorado 180 0.07 1.58 $20.64 $42,930



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Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Baltimore-Columbia-Towson, MD 290 0.21 4.80 $18.45 $38,370
Dallas-Plano-Irving, TX Metropolitan Division 270 0.11 2.45 $18.35 $38,180
Sioux Falls, SD 190 1.25 28.01 $13.71 $28,510
St. Louis, MO-IL 170 0.12 2.73 $17.20 $35,770
Indianapolis-Carmel-Anderson, IN 150 0.15 3.32 $13.49 $28,050
Denver-Aurora-Lakewood, CO 150 0.10 2.33 $21.20 $44,090
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 140 0.02 0.47 $22.01 $45,780
Orlando-Kissimmee-Sanford, FL 130 0.11 2.38 $16.60 $34,520
Portsmouth, NH-ME 120 1.31 29.35 $14.36 $29,870
Los Angeles-Long Beach-Glendale, CA Metropolitan Division 120 0.03 0.60 $20.20 $42,010


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Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Portsmouth, NH-ME 120 1.31 29.35 $14.36 $29,870
Sioux Falls, SD 190 1.25 28.01 $13.71 $28,510
Chattanooga, TN-GA 120 0.48 10.67 $18.19 $37,830
Portland-South Portland, ME 70 0.32 7.16 $19.96 $41,510
Lowell-Billerica-Chelmsford, MA-NH NECTA Division 40 0.28 6.33 $19.72 $41,010
Framingham, MA NECTA Division 40 0.22 4.97 $21.09 $43,870
Baltimore-Columbia-Towson, MD 290 0.21 4.80 $18.45 $38,370
Fayetteville-Springdale-Rogers, AR-MO 50 0.20 4.50 $15.71 $32,680
Indianapolis-Carmel-Anderson, IN 150 0.15 3.32 $13.49 $28,050
Scranton--Wilkes-Barre--Hazleton, PA 30 0.13 2.82 $19.20 $39,940


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Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division 40 0.02 0.38 $27.58 $57,360
Boston-Cambridge-Newton, MA NECTA Division 120 0.06 1.43 $22.59 $46,980
Cincinnati, OH-KY-IN (8) (8) (8) $22.25 $46,280
New York-Jersey City-White Plains, NY-NJ Metropolitan Division 140 0.02 0.47 $22.01 $45,780
Nassau County-Suffolk County, NY Metropolitan Division 60 0.04 0.96 $21.45 $44,610
Fort Worth-Arlington, TX Metropolitan Division (8) (8) (8) $21.43 $44,560
Denver-Aurora-Lakewood, CO 150 0.10 2.33 $21.20 $44,090
Framingham, MA NECTA Division 40 0.22 4.97 $21.09 $43,870
Newark, NJ-PA Metropolitan Division 50 0.05 1.03 $20.63 $42,920
Charlotte-Concord-Gastonia, NC-SC 40 0.03 0.78 $20.55 $42,740


About May 2017 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(7) The value is less than .005 percent of industry employment.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2017 National Occupational Employment and Wage Estimates

May 2017 State Occupational Employment and Wage Estimates

May 2017 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2017 National Industry-Specific Occupational Employment and Wage Estimates

May 2017 Occupation Profiles

Technical Notes

 

Last Modified Date: March 30, 2018