BLS Publications and Information Services 2013 Annual Summary
At BLS we gauge our impact and effectiveness by looking at
- The number of customers we reach
- The intensity and extent of their usage of BLS data and information, and
- Customer feedback.
Customers
Visitors to BLS Website
Unique Visitors to BLS Website per Month, on average: 3.8 million
E-Mail Subscription Service
Total subscribers: 105,338
Total subscriptions (to the 73 e-mail update and notification lists): 1,106,197
BLS began providing e-mail alerts in 2013 for the Monthly Labor Review, Beyond the Numbers, Spotlight on Statistics, and the daily feature The Editor’s Desk. BLS sent out 77 alerts. Customers can sign up to receive e-mail alerts about new editions of these and other BLS publications at https://public.govdelivery.com/accounts/USDOLBLS/subscriber/new.
Twitter
17,953 followers, up from 7,582 at the end of 2012
327 Tweets, which included headlines and links to the News Releases, and other BLS publications. Each Tweet was retweeted an average of 16 times, with the monthly Employment Situation report typically retweeted 100-200 times per month.
Tweets from BLS typically include a link to a publication on the BLS website. Readers clicked on those links more than 184,000 times in 2013, an average of 563 times per tweet.
Inquiries from the Public: Contacts to BLS via website, e-mail, or phone
26,031 inquiries received and answered
BLS measures such activities through its Customer Inquiry System (CIS)
Outreach Activities: Presentations and Exhibits
BLS reached 24,619 data users at 249 outreach and educational activities in 2013.
Selected venues
- C-SPAN – America by the Numbers
- American Public Media – Marketplace
- American Association for Public Opinion Research
- National Education Association
- National Council for the Social Studies
- Association for Middle Level Education
- American Sociological Association
- National Conference on Education
Data and Information Usage
Website Page Views
New and changed web documents posted to www.bls.gov each month, on average: 3,066
Page Views per month, on average: 36.8 millon
Each time a user accesses a Web page, it is called a page view. This means, roughly, that each page view represents a person reading one document on www.bls.gov.
National News Releases
163 National news releases issued
Most frequently requested releases (with average monthly page views)
Regional News Releases
882 Regional News Releases issued
Selected regional releases (with total annual page views)
- Average Energy Prices in Seattle-Tacoma-Bremerton (261,163)
- Average Retail Food Prices and Energy Prices, US City Average and Midwest Region (221,808)
- Average Energy Prices, Los Angeles-Riverside-Orange County (89,150)
Occupational Outlook Handbook, 2013–2014 Edition
114,210,379 total annual page views
Most Read Occupational Profiles (with total annual page views)
The Monthly Labor Review
38 articles and 36 features
Selected MLR Articles (with total annual page views)
- Occupational employment projections to 2022 (1,581,063)
- Labor force projections to 2022: a more slowing growing workforce (1,316,593)
- Recent College Graduates in the U.S. labor force: data from the Current Population Survey (534,869)
- U.S. labor market continued to improve in 2012 (142,168)
- Implementing the 2010 Standard Occupational Classification in the Occupational Statistics program (112,169)
- BLS green jobs overview (74,929)
- Workplace safety and health profiles of occupations with green technology jobs (73,102)
- Restricted work due to workplace injuries: a historical perspective (61,535)
- Hispanic/Latino fatal occupational injury rates (60,228)
- The relationship between job characteristics and retirement savings in defined contribution plans during the 2007–2009 recession (43,763)
- High-employment-growth firms: defining and counting them (34,409)
Beyond the Numbers
26 issues
Selected BTN Articles (with total annual page views)
- Careers in the growing field of information technology services (50,571)
- Average Food Prices: a snapshot of how much has changed over a century (49,291)
- Expenditures of urban and rural households in 2011 (24,919)
- Spending on pets: "Tails" from the Consumer Expenditure Survey (20,333)
- Gold prices during and after the Great Recession (15,253)
- Retirement and medical benefits: Who has both?(10,872)
- Employment-based health benefits in small and large private establishments(9,850)
- Employment and wage changes in oil-producing counties in the Bakken Formation, 2007–2011(9,408)
- Paid leave in private industry over the past 20 years (6,181)
Occupational Outlook Quarterly
4 issues, containing 13 articles
Selected OOQ articles (with total annual page views)
Detailed Reports
Selected Detailed Reports (with average monthly page views)
The Editor's Desk
238 issues, one every work day
- 2,223 page views per day, on average
Other Publications
69 Other publications, including (with with total annual page views)
Data Downloads
107,246,163 data series, containing 540,962,175 estimates available online at the BLS website
Customer Feedback
As measured by the American Customer Satisfaction Index