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Occupational Employment Statistics
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Occupational Employment and Wages, May 2016

43-0000 Office and Administrative Support Occupations (Major Group)

This major group comprises the following occupations: First-Line Supervisors of Office and Administrative Support Workers ; Switchboard Operators, Including Answering Service ; Telephone Operators ; Communications Equipment Operators, All Other ; Bill and Account Collectors ; Billing and Posting Clerks ; Bookkeeping, Accounting, and Auditing Clerks ; Gaming Cage Workers ; Payroll and Timekeeping Clerks ; Procurement Clerks ; Tellers ; Financial Clerks, All Other ; Brokerage Clerks ; Correspondence Clerks ; Court, Municipal, and License Clerks ; Credit Authorizers, Checkers, and Clerks ; Customer Service Representatives ; Eligibility Interviewers, Government Programs ; File Clerks ; Hotel, Motel, and Resort Desk Clerks ; Interviewers, Except Eligibility and Loan ; Library Assistants, Clerical ; Loan Interviewers and Clerks ; New Accounts Clerks ; Order Clerks ; Human Resources Assistants, Except Payroll and Timekeeping ; Receptionists and Information Clerks ; Reservation and Transportation Ticket Agents and Travel Clerks ; Information and Record Clerks, All Other ; Cargo and Freight Agents ; Couriers and Messengers ; Police, Fire, and Ambulance Dispatchers ; Dispatchers, Except Police, Fire, and Ambulance ; Meter Readers, Utilities ; Postal Service Clerks ; Postal Service Mail Carriers ; Postal Service Mail Sorters, Processors, and Processing Machine Operators ; Production, Planning, and Expediting Clerks ; Shipping, Receiving, and Traffic Clerks ; Stock Clerks and Order Fillers ; Weighers, Measurers, Checkers, and Samplers, Recordkeeping ; Executive Secretaries and Executive Administrative Assistants ; Legal Secretaries ; Medical Secretaries ; Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ; Computer Operators ; Data Entry Keyers ; Word Processors and Typists ; Desktop Publishers ; Insurance Claims and Policy Processing Clerks ; Mail Clerks and Mail Machine Operators, Except Postal Service ; Office Clerks, General ; Office Machine Operators, Except Computer ; Proofreaders and Copy Markers ; Statistical Assistants ; Office and Administrative Support Workers, All Other


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this major group:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
22,026,080 0.2 % $17.91 $37,260 0.1 %

Percentile wage estimates for this major group:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9.95 $12.39 $16.37 $21.90 $28.46
Annual Wage (2) $20,700 $25,760 $34,050 $45,550 $59,190


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Local Government (OES Designation) 999,310 18.57 $19.27 $40,080
Depository Credit Intermediation 948,520 56.39 $17.24 $35,850
Offices of Physicians 798,320 31.72 $17.06 $35,480
Grocery Stores 719,630 26.73 $12.74 $26,500
General Medical and Surgical Hospitals 696,090 12.87 $18.18 $37,820

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Postal Service 549,860 86.95 $24.35 $50,660
Business Support Services 558,280 60.62 $15.63 $32,500
Depository Credit Intermediation 948,520 56.39 $17.24 $35,850
Freight Transportation Arrangement 114,170 54.57 $20.97 $43,620
Activities Related to Credit Intermediation 150,640 51.90 $17.44 $36,270

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 24,650 21.77 $27.50 $57,190
Monetary Authorities-Central Bank 2,620 14.77 $26.88 $55,920
Securities and Commodity Exchanges 510 11.28 $26.15 $54,390
Aerospace Product and Parts Manufacturing 32,400 6.60 $25.74 $53,540
Rail Transportation 14,300 6.46 $24.65 $51,280


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
California 2,498,730 156.50 1.00 $19.76 $41,100
Texas 2,008,820 171.03 1.09 $17.51 $36,420
New York 1,499,510 164.82 1.05 $20.30 $42,220
Florida 1,442,140 175.40 1.12 $16.41 $34,130
Pennsylvania 944,240 164.30 1.05 $17.55 $36,500




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Utah 243,600 177.17 1.13 $16.29 $33,880
Florida 1,442,140 175.40 1.12 $16.41 $34,130
Arizona 458,420 172.79 1.10 $17.42 $36,240
Texas 2,008,820 171.03 1.09 $17.51 $36,420
Delaware 74,140 168.21 1.07 $18.18 $37,820




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 80,670 114.85 0.73 $24.83 $51,650
Alaska 52,420 162.05 1.03 $20.86 $43,380
Connecticut 262,860 157.75 1.01 $20.73 $43,120
Massachusetts 499,850 144.47 0.92 $20.66 $42,970
New York 1,499,510 164.82 1.05 $20.30 $42,220