Computer support specialists provide help and advice to computer users and organizations.Work Environment
Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. Because computer support is important for businesses, support services may need to be available 24 hours a day. As a result, many support specialists must work nights or weekends.How to Become a Computer Support Specialist
Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.Pay
The median annual wage for computer network support specialists was $65,450 in May 2020.
The median annual wage for computer user support specialists was $52,690 in May 2020.Job Outlook
Employment of computer support specialists is projected to grow 8 percent from 2019 to 2029, much faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software.State & Area Data
Explore resources for employment and wages by state and area for computer support specialists.Similar Occupations
Compare the job duties, education, job growth, and pay of computer support specialists with similar occupations.More Information, Including Links to O*NET
Learn more about computer support specialists by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.